Shipping Delays due to Coronavirus Outbreak


Last updated 20th June 2020

Please be advised that due to the global Coronavirus outbreak, suspensions and delays are still possible with some of our international deliveries 
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If you've opted for our standard postal international shipping services, please refer to the Royal Mail's International Incidents report on the link below for specific delivery information and restrictions in your own country:

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Deliveries to  European countries are also experienced delays
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If all inbound flights to your country have been suspended, your parcel will be delivered by roads, which could take much longer to arrive.
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Please note that unless you have opted for our expressed courier shipping service, your parcels are being delivered to you by your country's national postal system
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If you live in a quarantine area, your parcel will be held in your national postal system until such time they can be delivered. 

Please be sure to keep up to date with their latest development to be informed of any delay you can expect with your parcels

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Please be sure to use a shipping address where you will be available to receive your parcel during the Coronavirus outbreak.

Please be advised we are unable to compensate for post parcels due to undeliverable shipping addresses.

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Our UK deliveries are being handled by the Royal Mail, which are also subject to delays!

Please refer to the below link for more information on the latest changes to their opening times and services

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We're doing our best to keep this information as up-to-date as possible with information supplied to us by our shipping company.
Our sincere apologies for any inconvenience this unprecedented situation may cause and we thank you for your support and patience!